We have updated our privacy policy based on the changes required by the European legislation in the General Data Protection Regulation applicable as of May 25, 2018. Below you will find all the details of the new policy you need to know. Briefly, these updates have been made to make everything easier for you, and the information transparent and simple.

If after reading it you have any questions, please write at hello@coldcultureworldwide.com

Who collects your data?

Digital Gear, S.L., a company domiciled in Madrid, Calle Colombia, 63, 5B, - B02646891 - owner of the website located under the domain name www.coldcultureworldwide.com.

The present Privacy Policy is only applicable to the Website, understanding as such all the pages and subpages included on it, declining Cold Culture any responsibility on the different privacy and personal data protection policies that may contain the web pages that may be accessed through the hyperlinks located in this website and not directly managed by Cold Culture.

This policy has been configured in strict compliance with the European regulations from 25/05/18 on the protection of personal data.

What personal data do we keep?

Data that you have provided to us. Personal data includes information such as email, home addresses, cell phone, user names, personal preferences and purchasing habits, user-generated content and other information. It may also include numeric identifiers such as the IP address of your computer, the MAC address of your mobile device or information obtained through cookies.

Purpose of having data

We use your data to carry out the sales and shipping service and to send you push notifications, with information such as the status of your order or updates about it. Also, to send you information and newsletters about products and services of our brands, as well as offers and promotions.

What rights do you have?

Right to information: You have the right to receive transparent and easy-to-understand information about how we use your personal data.

Right of access: You have the right to confirmation of whether or not your data is being processed. 

Right of rectification: You have the right to have your personal data rectified when it is inaccurate or no longer valid or to have it completed when it is incomplete. 

Right to erasure: Also known as the right to be forgotten. In certain cases, you have the right to have your personal information deleted. Although we may have legal or legitimate reasons to keep it.

Right to opt-out of direct marketing: You may unsubscribe from our direct marketing communications at any time.

Right to data portability: You have the right to receive the personal data you have provided to us in a structured, machine-readable format. You may then request the transfer of this data when the processing is based on consent.

Right to disable cookies.

For any request for modification or deletion, please contact us at hello@coldcultureworldwide.com 

How long do we keep data?

We will retain your data as long as necessary for the activity for which we originally collected your data.