PRIVACY POLICY
We have updated our Privacy Policy based on the changes required by the European legislation under the General Data Protection Regulation (GDPR) applicable as of May 25, 2018. Below, you will find all the details of our new policy that you need to know. These updates have been made to make our policy more transparent and straightforward. If you have any questions after reading it, please contact us at hello@coldcultureworldwide.com.
Who is responsible for your data?
Digital Gear, S.L., a company domiciled in Madrid, Calle Colombia, 63, 5B, with VAT number B02646891, is the owner of the website located under the domain name www.coldcultureworldwide.com.
This Privacy Policy applies only to the website, which includes all the pages and subpages contained within it. Cold Culture is not responsible for the privacy policies or personal data protection practices of other websites that may be accessed through hyperlinks on this website that are not directly managed by Cold Culture.
This policy has been established in strict compliance with European regulations in force from 25/05/18 concerning the protection of personal data.
What personal data do we collect?
We may collect and process the following types of personal data:
Who is responsible for your data?
Digital Gear, S.L., a company domiciled in Madrid, Calle Colombia, 63, 5B, with VAT number B02646891, is the owner of the website located under the domain name www.coldcultureworldwide.com.
This Privacy Policy applies only to the website, which includes all the pages and subpages contained within it. Cold Culture is not responsible for the privacy policies or personal data protection practices of other websites that may be accessed through hyperlinks on this website that are not directly managed by Cold Culture.
This policy has been established in strict compliance with European regulations in force from 25/05/18 concerning the protection of personal data.
What personal data do we collect?
We may collect and process the following types of personal data:
- Information you provide to us: Such as your email address, home address, telephone number, usernames, preferences, purchasing habits, user-generated content, and other information.
- Automatically collected information: This may include numeric identifiers such as the IP address of your computer, the MAC address of your mobile device, and information obtained through cookies.
Why do we collect your data?
We use your data for the following purposes:
We use your data for the following purposes:
- To provide sales and shipping services.
- To send you push notifications with information such as the status of your order or updates.
- To send you information and newsletters about products and services of our brands, as well as offers and promotions.
What is the legal basis for processing your data?
We process your data based on the following legal grounds:
We process your data based on the following legal grounds:
- Consent: When you provide us with your personal data to receive marketing communications or newsletters.
- Contractual necessity: To execute the sale and delivery of products you have ordered.
- Legal obligation: To comply with applicable laws and regulations.
- Legitimate interest: For internal administrative purposes, such as improving our website, products, and services, provided your rights do not override these interests.
What rights do you have?
Under the GDPR, you have the following rights regarding your personal data:
Under the GDPR, you have the following rights regarding your personal data:
- Right to information: You have the right to receive transparent and easy-to-understand information about how we use your personal data.
- Right of access: You have the right to obtain confirmation of whether your data is being processed and, if so, to access that data.
- Right of rectification: You have the right to have your personal data corrected if it is inaccurate or incomplete.
- Right to erasure ("right to be forgotten"): In certain cases, you have the right to request that we delete your personal data, unless we have a legal reason to retain it.
- Right to restrict processing: You have the right to request the restriction of processing your data under certain circumstances.
- Right to data portability: You have the right to receive the personal data you have provided to us in a structured, machine-readable format and to request that we transfer this data to another controller.
- Right to object: You have the right to object to the processing of your data based on our legitimate interests, direct marketing, or other grounds.
- Right to withdraw consent: You have the right to withdraw your consent at any time when the processing is based on your consent.
- Right to lodge a complaint: You have the right to lodge a complaint with a data protection authority, such as the Spanish Data Protection Agency (AEPD).
For any requests related to the modification or deletion of your data, or if you wish to exercise any of your rights, please contact us at hello@coldcultureworldwide.com.
How long do we keep your data?
We will retain your data only for as long as necessary for the purpose for which it was collected or as required by applicable law. For marketing purposes, your data will be retained until you withdraw your consent.
Will your data be transferred internationally?
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). If we transfer your data outside the EEA, we will ensure that it is protected in a manner consistent with how your data will be protected in the EEA. This may involve using EU Standard Contractual Clauses or other appropriate legal mechanisms.
Security Measures:
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please be aware that no security measure is completely foolproof.
Cookies Policy:
For information about the cookies we use and how to manage them, please refer to our Cookies Policy, which is available on our website.
How long do we keep your data?
We will retain your data only for as long as necessary for the purpose for which it was collected or as required by applicable law. For marketing purposes, your data will be retained until you withdraw your consent.
Will your data be transferred internationally?
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). If we transfer your data outside the EEA, we will ensure that it is protected in a manner consistent with how your data will be protected in the EEA. This may involve using EU Standard Contractual Clauses or other appropriate legal mechanisms.
Security Measures:
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please be aware that no security measure is completely foolproof.
Cookies Policy:
For information about the cookies we use and how to manage them, please refer to our Cookies Policy, which is available on our website.