As soon as you make the purchase, you will receive a confirmation e-mail and our team will get to work so that you receive your order as soon as possible. If after the working days indicated below for each each country you have not received your order, please contact us indicating your order number and we will review your order history to find a solution as soon as possible. You will receive an email with the tracking of your order so that you can be aware of the status of your shipment at any time.
Cold Culture will not be responsible for delivery errors caused when the delivery address entered by the User in the order form does not correspond to reality or when some information has been omitted.
CUSTOMS
NO COUNTRY IS SUBJECT TO CUSTOMS FEES. ALL DUTIES ARE FULLY COVERED BY COLD CULTURE
| Destination | Standard Shipping | Delivery Time | Free Shipping From |
|---|---|---|---|
| Spain | 3,95 € | 48/72h | > 85 € |
| ↳ Pick Up Point | 2,95 € | 48/72h | > 85 € |
| Balearic Islands | 6,00 € | 48/72h | > 90 € |
| ↳ Pick Up Point | 4,95 € | 48/72h | > 90 € |
| Canary Islands | 8,00 € | 48/72h | > 100 € |
| ↳ Pick Up Point | 6,95 € | 48/72h | > 100 € |
| Ceuta & Melilla | 21,50 € | 48/72h | > 100 € |
| Andorra | 9,95 € | 48/72h | > 95 € |
| Portugal | 3,95 € | 48/72h | > 85 € |
| Destination | Standard Shipping | Delivery Time | Free Shipping From |
|---|---|---|---|
| France / Italy / Germany / Austria / Belgium / Netherlands / Luxembourg / Greece / Finland / Ireland / Estonia / Lithuania / Slovenia / Cyprus / Malta / Croatia | 4,95 € | 2–5 days | > 95 € |
| Poland | 42,95 zł | 2–5 days | > 300 zł |
| Bulgaria | 3,95 € | 2–5 days | > 95 € |
| Czech Republic | 124,00 Kč | 2–5 days | > 3.200 Kč |
| Hungary | 2.000,00 Ft | 2–5 days | > 49.500 Ft |
| Romania | 20,11 lei | 2–5 days | > 445 lei |
| United Kingdom | £5.95 | 2–5 days | > £100 |
| Sweden | 60 kr SEK | 2–5 days | > 1.450 kr SEK |
| Denmark | 75 kr DKK | 2–5 days | > 890 kr DKK |
| Greenland | 300 kr DKK | 2–5 days | > 900 kr DKK |
| Norway | 70 kr NOK | 2–5 days | > 1.650 kr NOK |
| Switzerland | 9,95 CHF | 2–5 days | > 95 CHF |
| Rest of Europe * | 9,95 € | 3–5 days | > 150 € |
| Destination | Standard Shipping | Delivery Time | Free Shipping From |
|---|---|---|---|
| United States | $8.95 | 5–10 days | > $150 |
| Hawaii | $10.00 | 5–10 days | > $180 |
| Canada | CA$9.95 | 5–10 days | > CA$220 |
| Central / South America ** | $9.95 | 5–10 days | > $95 |
| Mexico | MX$221,00 | 5–10 days | > MX$2.700 |
| Destination | Standard Shipping | Delivery Time | Free Shipping From |
|---|---|---|---|
| Australia | A$10 | 5–10 days | > A$250 |
| New Zealand | NZ$10 | 5–10 days | > NZ$250 |
| Japan | ¥950 | 5–10 days | > ¥22.500 |
| South Korea | ₩8.750 | 5–10 days | > ₩210.000 |
| Singapore | S$15.00 | 5–10 days | > S$215 |
| China | ¥75 | 5–10 days | > ¥1.150 |
| Hong Kong | HK$11,00 | 5–10 days | > HK$1.150 |
| Macao | MOP$95,00 | 5–10 days | > MOP$1.150 |
| Israel | 40 ILS | 3–5 days | > 600 ILS |
| Rest of Asia *** | 9,95 € | 5–10 days | > 150 € |
| Destination | Standard Shipping | Delivery Time | Free Shipping From |
|---|---|---|---|
| South Africa | R 200,00 | 5–10 days | > R 2.700 |
| Africa & Rest of the World **** | 9,95 € | 5–10 days | > 95 € |
At all times Cold Culture will work to offer the best service in terms of international shipments, however, it may happen that for some reason or cause beyond our control, an order may be canceled, in which case Cold Culture will communicate it within a period not exceeding 24H working accompanied by a refund in the method of payment used by the customer for the purchase.
Free shipping on orders over
85€.
Express 24/48 working hours delivery.
Easy returns and exchanges within 14 days from reception.
Card, PayPal, Klarna & other local payment methods.
